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Fractional AI Architecture · Richmond, VA

AI strategy that ends in working software.

I'm Will Cassell — a former SVP of data science & analytics who now builds AI systems hands-on. I find the business problem first, then assemble the AI, data, and automation stack that actually solves it.

01 — The Gap

Strategy firms hand you a deck. Dev shops hand you code. Neither owns the outcome.

Companies keep getting caught between the two: advice with no implementation, or implementation with no business judgment. The work that moves a P&L needs both halves in one head.

Who owns the outcome
Capability coverage by provider type. Strategy firms cover advice only; dev shops cover implementation only; this practice covers advice, implementation, and ownership of the outcome.
Provider Advice ImplementationBuild Owns the outcomeOwns
Strategy firmsDeck, no build Yes No No
Dev shopsCode, no judgment No Yes No
This practiceBoth halves, one head Yes Yes Yes

The operator half 50%

Years running data science and analytics organizations at the SVP level — budgets, org change, vendor selection, and the politics of getting new systems adopted rather than shelved.

The builder half 50%

Daily, hands-on work with LLM agents, voice systems, data pipelines, and workflow automation. When I recommend something, it's because I've already built a version of it.

02 — The Engagement

The AI Workflow Audit

A fixed-fee, three-week engagement on one department or process. You leave with a ranked roadmap and a working pilot of the top opportunity — not a recommendation to go build one.

AI Workflow Audit Fixed fee · From $7,500
Week 1 · Map

Discovery

Interviews with your team and a workflow map of the target process: where time, money, and errors actually accumulate.

Week 2 · Build

Rank & pilot

Every opportunity scored on ROI against feasibility — then I build a working pilot of the one at the top of the list.

Week 3 · Decide

Readout

A 90-day roadmap, the live pilot demo, and a decision-ready business case your leadership can act on immediately.

Every consultancy delivers a deck. This one also delivers a thing that already works.
The three-week schedule
The build lane (teal) is the differentiator: a working pilot ships inside the three weeks, not after them.
ROI × feasibility scoring
Opportunities scored on ROI against feasibility Each opportunity is plotted by feasibility on the horizontal axis and ROI on the vertical axis. The opportunity in the high-feasibility, high-ROI quick-win quadrant is selected to build as the pilot. Points shown are illustrative. ◆ PILOT
Illustrative scoring; real points come from your workflow map. I build the one in the quick-win quadrant.

03 — Recent Builds

Systems I've built recently

B·01

Outbound voice interview agents

AI agents that place real phone calls and run structured interviews end-to-end — transcripts, scoring, and follow-ups landing in a database, no human dialing.

B·02

Field-staff assistants over operational data

Conversational assistants that sit on top of an organization's live job and operations data, so frontline staff get answers without hunting through systems.

B·03

Public-records intelligence pipelines

Data pipelines that turn messy public records into ranked, decision-ready intelligence — the kind of signal a sales or underwriting team can act on weekly.

B·04

Multi-system automation & telemetry

Agent-driven automation across machines and services, with dashboards that make usage, cost, and reliability visible at a glance.

Any of these are available to be demoed on initial call.

04 — After the Audit

Fractional AI Architect, on retainer

When the audit surfaces more than one thing worth building, I stay on as your fractional AI lead — owning the roadmap, building the pilots, selecting the vendors, and upskilling your team on a monthly retainer.

I hold two retainer seats at a time. That constraint is the point: you get a senior operator's attention, not a bench of juniors.

Retainer capacity

2 seats, total. Senior attention by design — never a bench of juniors.

05 — About

Will Cassell

For 25+ years I led data science and analytics organizations, most recently at the SVP level — the years where you learn that technology fails for organizational reasons more often than technical ones.

Now I work as an independent architect because I like the craft: finding the business problem, then personally assembling the AI, analytics, and automation blocks that solve it. CR Tech Lab is the practice that work lives under.

  • 25+ years in data & analytics
  • SVP-level analytics leadership
  • Fraud detection & decision science
  • Hands-on LLM, agent & voice engineering
  • Data pipelines & BI
  • Richmond, Virginia
Full background on LinkedIn ↗

06 — Contact

Working on something like this?

Tell me what's slow, manual, or opaque in your operation. If there's a fit, we'll scope an audit in one call — and if there isn't, I'll tell you that too.

Book a call